« BackGeneral application for IT

Start Date TBD
Duration TBD
Location Ottawa & surroundings
Clearances Enhanced
Language English
Salary According to the position, qualifications and experience
Date Posted 2018-04-24

Typical duties may include:

• Providing problem recognition, isolation, research, resolution and follow-up.
• Providing 2nd level technical support.
• Providing systems administration duties such as creating and maintaining network accounts, performing basic security back-ups.
• Escalating more complex problems to senior support personnel to expedite resolution.
• Assisting with the automation of desktop computer build processes and packaging applications.
• Troubleshooting and resolving network problems.
• Creating problem and resolution logs for help desk activities.
• Ensuring technical support issues are resolved in a prompt and efficient manner.




 Secondary school diploma is required.
• Certificate, diploma, or degree in computer science or other relevant field from a recognized post secondary institution is required.



 Minimum of one (1) year experience providing desktop computer support services specifically for PCor Macintosh computers is required.


Asset Qualifications:

 Current and valid certification in A+, MCP, or MCSEmay be required.







Labor Tek is an equal opportunity employer. Accommodation is available for applicants selected for an interview.



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