General application for IT

General application for IT
Start date
TBD
Duration
TBD

Location

Ottawa & surroundings

Clearances
Enhanced
Language
English

Summary

Typical duties may include:

• Providing problem recognition, isolation, research, resolution and follow-up.
• Providing 2nd level technical support.
• Providing systems administration duties such as creating and maintaining network accounts, performing basic security back-ups.
• Escalating more complex problems to senior support personnel to expedite resolution.
• Assisting with the automation of desktop computer build processes and packaging applications.
• Troubleshooting and resolving network problems.
• Creating problem and resolution logs for help desk activities.
• Ensuring technical support issues are resolved in a prompt and efficient manner.

 

MANDATORY CRITERIA



Education:

 Secondary school diploma is required.
• Certificate, diploma, or degree in computer science or other relevant field from a recognized post secondary institution is required.

 

Experience:

 Minimum of one (1) year experience providing desktop computer support services specifically for PCor Macintosh computers is required.

 

Asset Qualifications:

 Current and valid certification in A+, MCP, or MCSEmay be required.

 

 

 

 

 

 

Labor Tek is an equal opportunity employer. Accommodation is available for applicants selected for an interview.

 


Job responsibilites


Job requirements



Labor Tek is an equal opportunity employer. Accommodation is available for applicants selected for an interview.

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